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Common Distractions at Work

by Shelly Langerman

It's easy to blame workers for their level of distraction at the workplace. While they're obviously liable for their own personal work and productivity, it's only fair to help you assess if there are actually any various contributing effect (meaning with the exception of themselves). Many studies reveal to that office environment distractions are ridiculously superior, and as a result costly. The average worker is usually distracted more than 2 hours daily, which costs businesses approximately $600 billion annually (I told you it was a large amount of loss). This commonly recognized problem had been a conversational distraction, which naturally is some sort of a two-way street. However, many employees are ripped into chats they really aren't going to partake in. It's hard to get out fights, loud sales guys, and general distracting co-workers.

Interestingly, there is usually another problem commonly cited- that's feeling annoyed by interruptions and needless meetings. Case in point: examine a recent description in the modern workplace by Jason Fried of 37 Signals:

"What happens is, is that you show up at work and you sit down and you don't just immediately begin working, like you have to roll into work. You have to sort of get into a zone, just like you don't just go to sleep, like you lay down and you go to sleep. You go to work too. But then you know, 45 minutes in, there's a meeting. And so, now you don't have a work day anymore, you have like this work moment that was only 45 minutes. And it's not really 45 minutes, it's more like 20 minutes, because it takes some time to get into it and then you've got to get out of it and you've got to go to a meeting!

"And managers are the biggest problem because their whole world is built around interruption. That's what they do. Management means interrupting. Hey, what's going on? How's this going? Let me call a meeting because that's what I do all day, I call meetings. And so, managers are the real problems here and that's got to change too."

As you just witnessed, Fried singles out management as interrupters. In fact, he identifies management as interruptions.

How are you able to dis-connote supervision and disturbances?

Take some sort of survey inyour workplace. From the workers' mindset, how frequently are they interrupted? How hard do you find it to get focused, and stay focused? How loud can it be? Again, from their perspective, do meetings come to feel valuable?

When your workers feel interrupted knowing that their time may be wasted, they will be frustrated about it and, undoubtedly, less productive. Remedy the situation

It's time to take action. You can't control the economy or each worker's sense of accomplishment, but you can do your part to help the situation (versus fueling the flame).

Some Ideas: Rework your office space so that people aren't crammed next to each other. Institute a 'quiet time' like IBM and Intel did. It's just time to work on projects and be free from distraction. Minimize conversational and other noise-related distractions with sound masking, which provides a quieter, less stressful, more peaceful work environment. Streamline the tech devices you use - consider instituting something like 37Signals' Campfire system, or something akin to what Fried suggested, that enables workers to ignore nonessential interruptions and keep working until there's a natural break.

Published August 2nd, 2011

Filed in Business


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